Legal

Privacy Policy

Last updated: October 2026

1. Data Controller

Asociación Creativa
Calle La Victoria, 28, San Cristóbal de La Laguna, 38205, Spain
Email: protecciondedatos@asociacioncreativa.org

Data Processor: K.A.NE. (Social Youth Development) acts as data processor, responsible for the technical operation of this website and the ROAD MAP 10 Network Platform, under a data processing agreement (Annex IV to the ROAD MAP 10 Consortium Agreement), in accordance with Article 28 GDPR.

2. Information We Collect

2.1 Information You Provide

When you contact us through our contact form, or register on the ROAD MAP 10 Network Platform, we collect:

  • Name
  • Email address
  • Organization (optional)
  • Country (optional)
  • Message content

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and requests
  • Provide information about the ROAD MAP 10 project
  • Facilitate participation in the ROAD MAP 10 Network Platform (directory, forums, resources)
  • Improve our website and user experience
  • Comply with legal obligations, including reporting requirements under the CERV Programme
  • Analyze website traffic and usage patterns

4. Special Category Data

We do not directly request religious affiliation through any registration form, forum profile, or sign-up process on the ROAD MAP 10 Network Platform. Some content shared by users (for example, in discussion forums) may incidentally reveal an individual’s religious beliefs, which constitute a special category of data under Article 9 GDPR. Such data is only processed where explicit consent has been given by the user sharing it, and is subject to additional safeguards, including data minimisation, pseudonymisation and the ordinary moderation of published content.

5. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Consent: When you submit information through our contact form, subscribe to our newsletter, register on the Network Platform, or accept analytics cookies
  • Explicit consent: For any special category data.
  • Legal obligation: When required by EU or national law, including CERV Programme reporting obligations

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • ROAD MAP 10 Consortium Partners (Parsec, Gewerkstatt QBS, K.A.NE., Asociación Creativa): when necessary to respond to your inquiry or provide project information
  • Service Providers: hosting services and technical support providers who assist in operating our website and platform
  • EACEA / European Commission: aggregated, non-identifying data, where required for CERV Programme grant reporting
  • Legal Authorities: when required by law or to protect our rights

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form and platform registration data are typically retained for up to 3 years after the end of the ROAD MAP 10 project, in line with EU grant audit and reporting requirements.

8. Your Rights Under GDPR

Under GDPR, you have the following rights:

  • Right of access: Request a copy of your personal data
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your personal data
  • Right to restrict processing: Request limitation on how we use your data
  • Right to data portability: Receive your data in a structured format
  • Right to object: Object to processing
  • Right to withdraw consent: Withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal

To exercise these rights, please contact us at protecciondedatos@asociacioncreativa.org

You also have the right to lodge a complaint with your national data protection authority:

  • Italy: Garante per la Protezione dei Dati Personali
  • Spain: Agencia Española de Protección de Datos (AEPD)
  • Germany: your competent Landesdatenschutzbehörde (state data protection authority)
  • Greece: Hellenic Data Protection Authority (HDPA)

9. International Data Transfers

Website hosting is provided within the European Union, in line with the Data Controller’s preference to avoid reliance on international data transfer mechanisms whose legal validity may be subject to change.

10. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

11. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

12. Children’s Privacy

Our website and the ROAD MAP 10 Network Platform are not intended for children under 16 years of age. We do not knowingly collect personal information from children under this age. If you believe we have collected information from a child, please contact us immediately at protecciondedatos@asociacioncreativa.org.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

14. Contact Us

ROAD MAP 10 Project – Data Protection
Asociación Creativa
Calle La Victoria, 28, San Cristóbal de La Laguna, 38205, Spain
Email: protecciondedatos@asociacioncreativa.org